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About the job

We are hiring multiple positions!

About Tiger Brokers

Tiger Brokers is a leading online brokerage firm dedicated to making investing more efficient and accessible for all. With a strong emphasis on technology, innovation, and user experience, we provide cutting-edge trading platforms and tools to empower investors in Singapore and beyond.

Responsibilities

• Your responsibilities include account opening, deposit, withdrawal, account operations, and fee rate adjustment for high-net-worth clients.
• You are required to follow up and track the account transaction status of high-net-worth clients, receive and understand client needs, as well as identify clients' potential needs
• Work closely and assist superiors in coordinating internal resources to meet client needs.
• Manage daily operations, administration, client care and relationship management.
• Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time.
• Work closely with managers and internal stakeholders, to deliver a superior client servicing experience
• Develop good relationships with internal and external stakeholders
• Collaborate with cross functional teams to ensure high standard of customer satisfaction
• Customizes client requests (reporting, statistics, mailings etc.)

Qualifications

• Passionate about client servicing with situational adaptability (to work with clients of different backgrounds)
• Highly service oriented and passionate about client servicing
• Has excellent communication skills, with a friendly and professional communication attitude.
• Systematic, precise and diligent working style and the ability to perform under pressure
• A strong understanding of equities\bonds\futures etc. in the region
• Fluent in both English and Mandarin as you are required to work closely with our Chinese stakeholders and clients based in China.
• 1-3 years of relevant work experience, logical, strong data processing and analysis capabilities, as well as excellent multitasking skills.

内推方式：

投递简历至sr.li@tigerbrokers.com.sg【请务必标注投递岗位名称】

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